MRCOOL
MRCOOL Thermal Expansion Valves (TXV) for 2024 Prodirect R410 ECM & PSC Air Handlers - 18,000-36,000 BTU
Manufacturer warranty
Covered by MRCOOL's limited warranty. Warranty terms are set by MRCOOL and differ by product line — whether registration is required, and whether the installation has to be performed by a state-licensed HVAC contractor, is not the same across the range. In every case coverage depends on the unit being installed according to MRCOOL's instructions and all applicable codes and permits. MRCOOL's warranty document for this model is the controlling source; ask us and we'll send you the one that applies.
Shipping to your state
How your state compares
Shipping & delivery
Cancellations & returns
Cancel for a full refund any time before the order is submitted for fulfillment. After that, cancelling may carry carrier, return freight or restocking fees.
Returns must be requested within 30 days of delivery and approved in writing before anything is sent back. Items must be unused, never installed or powered on, and in the original packaging. A restocking fee of up to 25% may apply, and return shipping is the buyer’s cost unless the error was ours.
Inspect the delivery before you sign. Damage written on the delivery receipt is covered; damage found after a clean signature is very hard to claim.
What happens next
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Order confirmed
You get an email the same day with your order number and the model number of everything on the order.
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Delivery booked
For freight items the carrier calls to arrange a window. Somebody needs to be there — curbside freight is not a doorstep drop.
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Inspect, then sign
Walk the pallet before you sign. Note any damage on the delivery receipt — that receipt is what a freight claim rests on.
Not sure this is the right size?
Sizing equipment off square footage alone is how people end up with a unit that short-cycles. Tell us about the space and we will tell you honestly whether this is the one.
- Load and sizing check
- Line set length and lift
- What your permit will ask for
Other sizes in this line
Frequently asked
Can I install this myself?
It depends on the line. Pre-charged DIY systems are designed so the refrigerant connections are made by hand, with no brazing or vacuum pump. The electrical side — a dedicated circuit and disconnect — is licensed work in most jurisdictions whoever hangs the units. Everything else needs a licensed installer throughout.
Why is shipping not free on some items?
Anything that ships on a pallet goes LTL freight, and that cost varies by destination far more than parcel does. Where we hold a carrier quote we show you the real number for your state rather than burying an average in the price.
Does installing it myself void the warranty?
On the DIY lines, no — that is what they are built for. Registration inside the manufacturer's window is what matters. The warranty document for this model is in the Documents tab.
What if it turns up damaged?
Note it on the delivery receipt before you sign and photograph it at the curb, then call us. A signed-clean receipt makes a freight claim very difficult to win, so those two minutes matter.
Can you help me work out what I need?
Yes. Call or email before you order and we will go through capacity, line set run and what your inspector will want to see.
Ways to pay
Card or wallet
Major credit and debit cards, plus Shop Pay, at checkout.
Pay in instalments
Shop Pay instalments on eligible orders. Your rate and terms are shown on the product page before you commit to anything.
Trade accounts
Buying for a company? Get in touch about terms and volume pricing.
Make sure it is the right size, and that you have the rest of it
Most outdoor units ship alone. If you are not certain of the capacity, or of what has to go with this unit, these two will work it out with you.
Still deciding on the right equipment?
Our HVAC specialists can help you confirm sizing and compatibility before you buy.
